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Meet the Founder

I run the businesses I built this for.

I'm Felix Diaz, founder of NURO. I started with one auto shop in Wynwood, then a second one in Doral. Both of them had the same problem: missed calls, lost leads, and not enough hours in the day.

So I started building AI to fix it. Voice agents that answer every call. Chatbots that qualify leads at 2am. Workflows that follow up on quotes without me lifting a finger. The stack worked so well I started selling it to other operators in Miami: clinics, law firms, real estate agents, restaurants.

NURO is two doors into the same playbook. The agency builds it for you. The university teaches you to build it yourself. Either way, you get the same systems we use to run our own businesses.

How we operate

Four principles that shape every engagement, every lesson, every line of code.

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We use it before we sell it

Every system in our agency offer was built for one of our own companies first. If it broke, we found out before you did.

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No theory, no agency theater

No 90-day strategy decks. No deliverables that sit in a Notion. Every engagement ends with software running in production.

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We teach what we ship

NURO University is the same playbook we run internally. Same prompts, same tools, same workflows. Just packaged.

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Built in Miami, for SMBs

We work with clinics, law firms, auto shops, salons, and contractors. The places that actually keep cities running.