Privacy Policy

We collect several categories of information in connection with your use of the Platform:

We use the information we collect for the following purposes:

• ›Providing, operating, and maintaining the Platform and course content
• ›Processing your enrollment and verifying payment
• ›Creating and managing your account and tracking your learning progress
• ›Sending transactional communications related to your account (e.g., enrollment confirmation, password resets, course access updates)
• ›Sending course-related announcements and updates when relevant new content or features are added
• ›Providing customer support and responding to your inquiries
• ›Detecting and preventing fraud, unauthorized access, account sharing, and other prohibited activities
• ›Analyzing usage patterns and course engagement to improve the Platform, content quality, and user experience
• ›Ensuring compliance with our Terms of Service and applicable laws
• ›Fulfilling legal obligations, including responding to lawful requests from governmental authorities

We will not use your personal information for purposes materially different from those described here without notifying you and, where required by law, obtaining your consent.

We share your information only in the following limited circumstances:

We may also disclose your information: (a) to comply with a legal obligation or valid legal process (e.g., subpoena, court order, or government request); (b) to protect and defend the rights, property, or safety of NURO Marketing, our users, or the public; (c) in connection with a merger, acquisition, or sale of all or substantially all of our assets, in which case your information may be transferred to the acquiring entity (we will provide notice of any such transfer); or (d) with your explicit prior consent.

We implement commercially reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• ›TLS/SSL encryption for all data transmitted between your browser and our servers
• ›Encrypted storage of passwords using industry-standard hashing algorithms
• ›Database-level encryption for stored personal information
• ›Access controls limiting who within our organization can access personal data
• ›Regular security reviews and updates to our infrastructure

Despite these measures, no security system is impenetrable. We cannot guarantee absolute security of your data. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.

We retain your personal information for as long as your account is active or as needed to provide you the Service. Specifically:

• ›Account and profile information is retained for the lifetime of your active account
• ›Course progress data and learning records are retained while your account is active
• ›Payment transaction records are retained as required by applicable financial regulations (typically 7 years)
• ›Support communications are retained for up to 3 years after the last interaction
• ›Analytics and aggregated usage data may be retained indefinitely in anonymized form

Upon your request to delete your account, we will delete or anonymize your personal information within 30 days, except for data we are required to retain by law (such as transaction records) and data needed to resolve outstanding disputes or enforce our agreements.

You have the following rights with respect to your personal information. To exercise any of these rights, please contact us at support@nuromarketing.com:

• ›Right to Access: You may request a copy of the personal information we hold about you
• ›Right to Correction: You may request that we correct inaccurate or incomplete information in your account
• ›Right to Deletion: You may request deletion of your personal information, subject to certain legal retention requirements
• ›Right to Data Portability: You may request a machine-readable export of your personal data where technically feasible
• ›Right to Opt-Out of Marketing: You may opt out of non-essential marketing communications at any time by using the unsubscribe link in any email or by contacting us
• ›Right to Restriction: In certain circumstances, you may request that we restrict the processing of your data

We will respond to all verifiable requests within 30 days. We may need to verify your identity before processing your request.

If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• ›Right to Know: You have the right to know what personal information we have collected about you, the categories of sources, the purposes for collection, and the categories of third parties with whom we share it
• ›Right to Delete: You have the right to request deletion of personal information we have collected from you, subject to certain exceptions
• ›Right to Correct: You have the right to request correction of inaccurate personal information
• ›Right to Opt-Out of Sale or Sharing: We do not sell or share your personal information for cross-context behavioral advertising purposes
• ›Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights
• ›Right to Limit Use of Sensitive Personal Information: We do not collect sensitive personal information as defined under CCPA beyond what is necessary to provide the Service

To submit a CCPA rights request, contact us at support@nuromarketing.com with the subject line "CCPA Privacy Request." We will respond within 45 days as required by law.

NURO University is operated from the United States. If you are accessing the Platform from outside the United States, please be aware that your information will be transferred to, processed, and stored in the United States, where data protection laws may differ from those in your country of residence.

By using the Platform, you consent to the transfer of your information to the United States and its processing in accordance with this Privacy Policy. We implement appropriate safeguards for international data transfers to the extent required by applicable law.

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you may have additional rights under the GDPR or equivalent national legislation. Our lawful basis for processing your personal data is: (a) performance of our contract with you (to deliver the course), (b) your consent where applicable, (c) our legitimate interests in operating and improving the Platform, and (d) compliance with legal obligations.

NURO University is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. Users between the ages of 13 and 17 may only use the Platform with the express consent and active supervision of a parent or legal guardian.

If we become aware that we have inadvertently collected personal information from a child under 13 without parental consent, we will promptly delete such information. If you believe we have collected information from a minor without appropriate consent, please contact us immediately at support@nuromarketing.com.

We use the following types of cookies and similar technologies on the Platform:

• Essential / Session Cookies

  Required for the Platform to function. These cookies maintain your login session so you do not need to sign in on every page visit. You cannot opt out of these cookies while using the Service.

• Preference Cookies

  Used to remember your settings, such as your language preference (English or Spanish). These improve your experience but are not strictly necessary.

• Analytics Cookies

  Used to collect aggregated, anonymized data about how users interact with the Platform — such as which modules are most frequently visited, how long users spend on lessons, and overall platform performance. This data helps us improve the course experience.

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform, including your ability to stay logged in.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• ›Update the "Last Updated" date at the top of this page
• ›Send an email notification to the address associated with your account for significant changes
• ›Display a prominent notice on the Platform where required by law

Your continued use of the Platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy.